Overview

This article will assist you with your institutional login details. If you cannot remember your details or believe they are incorrect, this guide will assist in retrieving them.


Prerequisites

You must already have Institutional login access that is connected to and affiliated with the Australian Access Federation or the Virtual Home Organisation. If you are unsure if your credentials give you Federated access, please contact your local IDP or Institutional administrator for a list of applications and services to which you have access.


Details

Your institutional username and password is typically the same details used to authenticate with your home institution or organisation who have subscribed to the AAF. For users who are affiliated with institutions or subscribed organisations (but are not staff or students), your username and password may be managed independently via the Virtual Home Organisation (VHO). This account is administered separately by your home institution or subscribed organisation.


Staff members or students of an institution or an AAF-subscribed organisation
Your username and password is typically the same details used to authenticate with your home institution or organisation who have subscribed to the AAF (for example, the University of Queensland). Use the username and password the administrator assigned you. If you were not assigned one or cannot remember your username or password, contact your local Service Desk or Identity Provider (IdP) administrator who will assist you further.


Users associated with an institution or organisation, NOT a staff member or student but uses the Virtual Home Organisation (VHO)
For users who are associated with institutions or subscribed organisations (but are not staff or students), your username and password may be managed independently via the Virtual Home Organisation (VHO). This account is administered separately by your home institution or subscribed organisation. Select “AAF Virtual Home” from the Organisation drop down list and use the username and password the administrator assigned to you. If you cannot remember your username or password or still experience issues, contact your local Service Desk or you can change your own password  and username via this https://vho.aaf.edu.au/myaccount

Links

Recover your lost password

Recover your lost username